HR Transformation Advisory

The Human Capital Model

Humanica’s Human Capital Transformation Model is a structured approach that we use to help our clients navigate their HR transformation.

Reframe the Problem Statement: Not sure where to begin? Start by understanding the problem areas with your HR organization and prioritize strategic HR objectives to more effectively formulate a HR transformation plan.

Rethink the Future of your HR: As the architect of your HR transformation, it is important to have a clearly defined blueprint of how your HR would look like after transformation. In this phase, we look at defining the guiding principles of your HR transformation to design a detailed process blueprint for your HR function in the future state and finally track the outcomes of the transformation.

Reshape for the Future of Work: Manage the transition to new ways of working by supporting your employees using next-generation change management solutions and techniques to encourage effective adoption of new technology and processes.

HR Transformation Framework

Redesigning an Operating & Service Delivery Model for the Future of HR

Humanica Consulting’s next-generation HR operating model supports key transformational shifts that helps to address the shortcomings of legacy HR models. The focal point of our next-generation HR operating model leverages on technology and strategic outsourcing to enable your HR team to focus on more strategic value-adding HR work while enhancing key talent management capabilities and the overall employee experience when it comes to HR service delivery.

Our team of expert HR consultants will conduct an analysis of your HR operational capabilities and propose changes to your HR structure, service delivery channels and HR roles and responsibilities. The main objective of this exercise is to create a roadmap and strategy for your HR transformation journey with the objective of achieving a combination of the following HR operating shifts:

From Confusion to Clarity

The role of HRBPs has long been inundated between supporting business leaders with strategic insights and managing transactional services for the wider organization. The future of HR requires that we provide greater role clarity to HRBPs, liberating them to focus on strategic initiatives and afford greater accountability to business leaders.

From Gatekeepers to Advisors

Up to 72% of HR work are typically performed by functional specialist who act as policy and process gatekeepers for their respective HR functions.

The future of HR looks at redesigning the roles of HR specialists towards strategic COE (Centers of Expertise) squads. These agile squads proactively work on initiatives that maximizes the effectiveness of their colleagues in Digital HR Operations.

From Backend Database to Front End User Experience

Most organizations today still rely on outdated HR platforms that function primarily as backend repositories to store and record employee data.

In the age of rapid digital disruption, HR digital tools are critical enablers that help facilitate process efficiency and enhance the employee experience. Having a fit-for-purpose HR technology stack is key to supporting the evolving needs of tomorrow.

Push the Boundaries of your HR Transformation with One-HR Process Blueprinting

HR Business Process Improvement is the practice of conducting a detailed bottoms-up analysis of the organization’s HR processes to identify areas of improvement in efficiency, effectiveness, and accuracy.

Humanica Consulting’s One-HR Process Blueprinting is a bottoms-up detailed redesign of your organization’s HR operations to streamline and standardize operations across your organization’s business units or geographies.
Organization’s typically embark on a HR Business Process Improvement exercise with the following objectives:
  • Harmonize and streamline HR processes across all regional or global HR offices to make it easier for system configuration and maintenance.
  • Enhance outdated HR processes with the latest industry leading HR best practices to maximize the potential HR efficiency gain and create a better employee experience.
  • Future proof your HR operational design to create more capacity for your HR to focus on more strategic value-adding work.
  • Our One-HR Process Blueprinting involves a few stages of co-creation and process design and is intended to really challenge the boundaries of the HR transformation and will typically involve the following activities:
  • Future Design Workshop: A half-day workshop to discuss some of the latest HR trends that will challenge traditional HR mindsets and the co-creation of guiding principles for the future state process design.
  • Future State Process Design Validation Sessions: Our consultants will tap on our repository of leading HR process designs across 11 HR process areas as the baseline for your future state processes. Validation sessions will be conducted to deep-dive into each process area to localize and adjust the design based on the client’s unique requirements.
  • Process Localization: Cater to differences in local business needs or statutory requirements through the process of collecting and customizing processes to accommodate these critical requirements while maintaining the integrity of a global standardized template.
  • Humanica Consulting’s One-HR Process Blueprinting is designed to be integrated as part of the ERP implementation’s design phase. Our consultants work closely with the Workplaze functional consultants to ensure that the system is designed according to the agreed upon design. Most process improvement projects take between 2 to 4 months depending on the size and complexity of the project. Although this will extend implementation project timelines, One-HR blueprinting quite often minimizes a lot of the downstream project complications that result in project delays.

    Humanica Consulting’s C.A.R.E. Change Program

    Change Management as part of a digital transformation project is like the central nervous system of the body. It is about feeling and understanding the pain points of transitioning to new ways of working across all facets of people, process and technology impacts and then managing the pain through effective communications and engagements with your employees.

    While technology is ever-changing and plays a vital role in change and innovation, it cannot bring effective transformation by itself. For technology to truly contribute to business goals, individuals need to embrace and advocate for its adoption.

    Humanica Consulting has developed a unique C.A.R.E. Change framework for digital transformation change that focuses on deploying employee empathy and next-generation change solutions to help manage the transition to a new system and new processes. It is very common for employees to feel reluctant and in some cases highly resistant to change as that would mean getting out of their comfort zones to get familiar with a new system interface and changes to roles and responsibilities.

    Our C.A.R.E. Change Program incorporates the structure of traditional change management techniques such as a detailed change impact analysis and stakeholder assessment, but also combines this with modern tools to track the effectiveness of communications & engagement activities as well as digital training solutions to help employees get familiar with the new system.

    It takes courage to move forward, to implement changes or lead into a new direction. We support you to take the next step.

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