{"id":22301,"date":"2023-11-06T16:38:02","date_gmt":"2023-11-06T09:38:02","guid":{"rendered":"https:\/\/www.humanica.com\/?p=22301"},"modified":"2026-10-26T14:20:22","modified_gmt":"2026-10-26T07:20:22","slug":"komatsu-upgrades-sunfish-hr-platform","status":"publish","type":"post","link":"https:\/\/www.humanica.com\/en\/komatsu-upgrades-sunfish-hr-platform\/","title":{"rendered":"Komatsu Upgrades SunFish HR Platform to Keep Pace with Changing Times, Demonstrating Commitment to Continuous Improvement"},"content":{"rendered":"<p><strong>The customer<\/strong><\/p>\n<p><strong>Company:<\/strong> PT Komatsu Indonesia was originally established as a joint venture between PT United Tractors (an authorized distributor of Komatsu products in Indonesia) and Komatsu Ltd. in Japan and has since developed into the leading manufacturer of construction and mining equipment in Indonesia. Their products include hydraulic excavators, bulldozers, off-highway dump trucks as well as frames, related components, and steel cast products. Under the global trademark of Komatsu, the company stands for high-quality and reliable products making it a reliable partner in Indonesia for any development in Mining, Forestry, Agro, and Construction business.<\/p>\n<p> <strong>Key Achievements<\/strong><\/p>\n<ul>\n<li>Expedited payroll process<\/li>\n<li>Correct monthly tax calculation &amp; estimation for the full year<\/li>\n<li>Report creation within minutes not days<\/li>\n<li>Reallocating processes to employees through ESS including payslips, claims, leave, training<\/li>\n<li>Accuracy, efficiency and transparency in performance &amp; KPI tracking<\/li>\n<li>Simplified training management &amp; easy access to employee training histories<\/li>\n<li>Increased productivity,  less errors, and visibility into company data<\/li>\n<\/ul>\n<p><strong>Industry:<\/strong> Manufacturer of Heavy Equipment<\/p>\n<p><strong>Employees:<\/strong> 2.254 across multiple locations<\/p>\n<p><strong>Established:<\/strong> in 1982<\/p>\n<p><strong>Modules Used: since 2005<\/strong><br \/>\u2013 HR Base<br \/>\u2013 Payroll<br \/>\u2013 Time &amp; Attendance<\/p>\n<p><strong>Added Modules: in  2019<\/strong><br \/>\u2013 Training<br \/>\u2013 Recruitment<br \/>\u2013 Performance<\/p>\n<h2>Becoming the leader the KOMATSU Way<\/h2>\n<p>Komatsu Indonesia\u2019s 41 year history of innovation and growth has been nothing but remarkable. Founded in 1982 through a joint venture between Komatsu Ltd and PT United Tractors, the company began by assembling components into finished units. Within a few years, Komatsu Indonesia released its first product D85A-18 bulldozer, increased its production capacity with a second plant, and began exporting components to Japan. Establishing its cross and multi-sourcing strategies and a new full-scale manufacturing facility comprising a complete machinery plant as well as components, strengthened Komatsu Indonesia\u2019s  position as a world-wide supplier and partner.<\/p>\n<p>Throughout their journey, Komatsu Indonesia has consistently expanded its portfolio of innovative, high-quality products while staying agile in response to market dynamics, all guided by their \u2018Continuous Improvement\u2019- Principle. This principle extends to all aspects of their operation including customer service orientation and the management of their 2254 employees spread across Indonesia.<\/p>\n<p>As a unique blend of Japanese and Indonesian cultures, Komatsu Indonesia places great value on discipline and hard work. Therefore, they emphasize communication, collaboration, skill development and work-life balance to empower their teams in performing in alignment with these values and the company\u2019s goals.<\/p>\n<h2>Empowering a sustainable future \u2013 The KOMATSU Way<\/h2>\n<p>Komatsu Indonesia credits its success to its highly skilled employees, whose commitment to quality and innovation is a driver of the company\u2019s strength from the get go. \u2018Creating highly motivated &amp; capable employees\u2019 is one of Komatsu\u2019s three mission statements and they show that in the way they manage their people. Focused on talent developments, the company provides a dynamic and high-spirited workplace where plenty of opportunities to enhance skills, experiences and accomplishments can be found. With the help of innovative technologies their teams are given the tools to continuously improve their capacities with the ultimate goal of maintaining the company\u2019s top position in the industry.<\/p>\n<p>Komatsu Indonesia has supported the management of its workforce with SunFish since 2005 which was in version 3 at that time. Back then the company was focused on headcount visibility, timely payroll, attendance tracking, simplified reporting to headquarters and training.<\/p>\n<p>According to Miss Eva, the inefficiencies in  these areas were Komatsu Indonesia\u2019s core pain points:<\/p>\n<p>\u201cPreviously, every process in HR and Personnel flow, such as attendance, reimbursement, <a href=\"https:\/\/www.humanica.com\/en\/hr-program\/workplaze\/hr-management\/global-local-payroll-automation\/\">payroll<\/a>, performance, and training were done conventionally and manually using MS Excel. We needed a lot of manpower to hasten the process.\u201d<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" height=\"826\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/Frame-477.png\" width=\"826\"\/><\/figure>\n<p>Recognized for its excellence in operations, Komatsu was designated as the center of operations for all of Indonesia in 2006. In that new function, the team had to provide HR shared services to five subsidiaries in multiple locations including managing their payroll. Having to adjust quickly to the responsibilities, the Komatsu Indonesia HR team upgraded to SunFish version 5 to support the new multi-company environment and shared service delivery model better. The HR team derived tremendous benefits from the automation of their HR including:<\/p>\n<ul>\n<li>Centralized and speedy  payroll process from a day to one hour<\/li>\n<li>Automated tax calculation and reliable year-end tax estimations<\/li>\n<li>ePayslips removed a day of cutting and distributing 2000 employee paper payslips<\/li>\n<li>Fast leave request to approval workflow<\/li>\n<li>Many report options with real-time data cut a day of report creation in Excel<\/li>\n<li>Ability to interface data from ID swipe card with other attendance functionalities and payroll<\/li>\n<\/ul>\n<p>With SunFish, Komatsu Indonesia had found a solution that was an ideal match to their requirements then and was scalable to grow with them in the future. Thus, started a long-lasting partnership that is fruitful still today. As the company grew and changed over the years, so did SunFish to accommodate their journey.<\/p>\n<h2>The Pandemic as Catalyst for more Innovation<\/h2>\n<p>Everything was working smoothly and in-sync until the pandemic took hold of the world and upset work life as we knew it. Suddenly confronted with new regulations regarding work-from-home and work-from-office, Komatsu Indonesia\u2019s SunFish 5 attendance feature lacked the depth of functionality to track work-from-home work hours and the tasks employees were working on.<\/p>\n<p>Following the Komatsu way, the company dealt with this new situation head on by innovating their HR once more. In 2020 Komatsu upgraded to the then latest version SunFish 6. In the latest upgrade, Komatsu Indonesia not only improved and deepened functionalities in the original core functions to track productivity better but also digitized more operational processes including reimbursement, performance and training. Moreover, it embraced the SunFish mobile app to provide the ultimate employee experience and implement the required WFH regulations.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" height=\"654\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/Frame-49.png\" width=\"1920\"\/><\/figure>\n<h4>The main gains of the new version were in the:<\/h4>\n<ul>\n<li>deeper functionality of the HR system in general, more: more reports, more attendance features, improved data verification, better data display, graphical data visualization, improved user workflows, etc.;<\/li>\n<li>the automation and integration of other HR processes such as reimbursement and loan, performance, and training;<\/li>\n<li>the ability to decrease the payroll process cycle from 1 hour to 15 minutes for all employees;<\/li>\n<li>standardizing and speeding up the claims process;<\/li>\n<li>improving the work recording system.<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" height=\"1080\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/Frame-48.png\" width=\"1080\"\/><\/figure>\n<h2>Maximizing the value of their back-end system<\/h2>\n<p>However, the biggest innovation was  the adoption of the SunFish mobile app. With it, Komatsu Indonesia was able to provide its employees and managers an \u2018always-connected\u2019 work environment, allowing them to perform HR tasks, data lookup, information updates, various request submissions &amp; approvals, time and activities recording fuss-free, anytime, anywhere real-time, on the go. This way, the company was able to adapt to the work-from-home situation, stay connected, monitor, and communicate throughout the challenging times.<\/p>\n<p>Komatsu Indonesia\u2019s HR team also appreciates the dependable support from the DataOn team which has been very helpful in ensuring smooth operations and in addressing their queries, concerns and enhancement requests reliably and promptly.<\/p>\n<p>Mrs. Eva concludes, \u201cWe\u2019re very happy with the SunFish team\u2019s HR solutions and support.SunFish is the only software system that can meet our needs, and we\u2019ve been greatly assisted by both SunFish and their knowledgeable team.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Explore Komatsu Indonesia&#8217;s HR transformation with SunFish. Streamlined processes, innovation, and success in heavy equipment manufacturing<\/p>\n","protected":false},"author":42,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_gspb_post_css":"","content-type":"","footnotes":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_yoast_wpseo_focuskw":"","rank_math_title":"","rank_math_description":"Explore Komatsu Indonesia's HR transformation with SunFish. Streamlined processes, innovation, and success in heavy equipment manufacturing","rank_math_focus_keyword":"","_aioseop_title":"","_aioseop_description":""},"categories":[1],"tags":[],"class_list":["post-22301","post","type-post","status-publish","format-standard","hentry","category-1"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/posts\/22301","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/users\/42"}],"replies":[{"embeddable":true,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/comments?post=22301"}],"version-history":[{"count":1,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/posts\/22301\/revisions"}],"predecessor-version":[{"id":22738,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/posts\/22301\/revisions\/22738"}],"wp:attachment":[{"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/media?parent=22301"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/categories?post=22301"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/tags?post=22301"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}