{"id":22305,"date":"2023-11-23T08:31:15","date_gmt":"2023-11-23T01:31:15","guid":{"rendered":"https:\/\/www.humanica.com\/?p=22305"},"modified":"2026-10-26T14:20:14","modified_gmt":"2026-10-26T07:20:14","slug":"eigerindo-hr-solutions-sunfish-hris-innovation","status":"publish","type":"post","link":"https:\/\/www.humanica.com\/en\/eigerindo-hr-solutions-sunfish-hris-innovation\/","title":{"rendered":"Eigerindo Creates Resilient Organization With SunFish HR Platform"},"content":{"rendered":"<p><strong>The customer<\/strong><\/p>\n<p><strong>Company:<\/strong> PT Eigerindo Multi Produk Industri or known as Eiger is today the largest outdoor lifestyle and adventure equipment manufacturing and retail company in Indonesia. Bodypack, Eiger, and Exsport are famous brands in Indonesia and known for their quality bags and fashion lifestyle products. Founded by Ronny Lukito in 1989 in Bandung, Eiger started production of bags with two sewing machines. That small production turned into a mini bag shop and from there underwent a remarkable success story driven by innovation, creativity and the desire to empower people to reach their full potential. To date, Eiger has 3 Flagship Stores, 34 showrooms and 237 stores spread throughout Indonesia and has just started tapping into global markets with the opening of its first overseas store in Switzerland.<\/p>\n<p> <strong>Key Achievements<\/strong><\/p>\n<ul>\n<li>Digitalize and automate operational &amp;  strategic HR module<\/li>\n<li>Single platform for all HR tasks and data<\/li>\n<li>Improved data integration<\/li>\n<li>Less than 1% errors in data processing<\/li>\n<li>Reduced time spent on administrative activities<\/li>\n<li>Increased accuracy in competency management by 90%<\/li>\n<li>EX aligned with the company\u2019s strategy<\/li>\n<li>Improved employee development<\/li>\n<li>10x faster performance appraisal management process<\/li>\n<\/ul>\n<p><strong>Industry: <\/strong>Manufacture and retail of outdoor and adventure apparel &amp; equipment<\/p>\n<p><strong>Employees:<\/strong> 2.373 across multiple locations<\/p>\n<p><strong>Stores:<\/strong> 237 across Indonesia, 1 overseas<\/p>\n<p><strong>Established:<\/strong>  in 1989<\/p>\n<p><strong>Modules Used: <\/strong>since 2019<\/p>\n<ul>\n<li>HR Base<\/li>\n<li>Payroll<\/li>\n<li>Time &amp; Attendance<\/li>\n<li>Performance<\/li>\n<li>Training<\/li>\n<li>Recruitment<\/li>\n<\/ul>\n<h2>To be a blessing to others and the environment<\/h2>\n<p>Every mountaineer and nature enthusiast in Indonesia knows Eiger Adventure. Bodypack, Eiger, and Exsport are famous fashion lifestyle brands known for their stylishness, innovativeness, and high-quality, international standards. Starting out as a small bag-shop over two decades ago, Eiger today sells outdoor apparel and equipment in product categories Mountaineering, Riding, and Authentic 1989, catering to climbers, bikers, and hikers who love classic designs. <\/p>\n<p>The name EIGER was inspired by the famous Eiger mountain in the Swiss Alps, whose north face wall ranks amongst the most challenging and dangerous ascents to climb. The mountain serves well as a metaphor for Eigers own successful journey to the top of the lifestyle product industry \u2013 from humble beginnings with two sewing machines to a globally operating retailer with 250 stores in 137 cities across the archipelago and in Switzerland.<\/p>\n<p>Through consistently hard work, strong will, and commitment, Eiger built award-winning products and an outstanding reputation receiving several prestigious recognition, such as the Upakarti from the Indonesian government, The Shahwali Award for environmental commitment, and the Arch of Europe Gold Star Award for Quality for commitment to the highest standard.<\/p>\n<p>Besides focusing on outdoor activities, EIGER prioritizes environmental sustainability and social responsibility, aiming to educate and inspire people on green life, Expedition, and Responsibility.<\/p>\n<p>In their own words, the company aspirations are:<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"HR Solutions EIGERINDO with SunFish \" height=\"777\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/9-e1700632565323.png\" width=\"1920\"\/><\/figure>\n<h2>Employees are Eiger\u2019s heart and soul<\/h2>\n<p>Eigerindo credits its success to its people. The company\u2019s culture is dedicated to empowering their employees and inspiring greatness. Collaboration, feedback and growth are the pillars of their people\u2019s practice.<\/p>\n<p>As Hendra Lim explains: \u201cWe have something truly special that we fondly refer to as S.H.A.R.E. (Servanthood, Harmony, Agile, Respect, and Empowerment). SHARE isn\u2019t just a guideline; it\u2019s more like a guiding compass for every step our employees take. It\u2019s designed to inspire their personal growth and help them reach their fullest potential.\u201d<\/p>\n<p>The commitment to their people earned Eigerindo MPI the \u2018Great Place to Work\u2019 Certification for 2023\/2024 given out by the Great Place to Work Institute, which conducted surveys of more than 100 million employees in 49 countries around the world.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"HR Solutions EIGERINDO\" height=\"1080\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/10-e1700635137101.png\" width=\"897\"\/><\/figure>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"EIGERINDO with SunFish Workplaze\" height=\"840\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/12-e1700635433438.png\" width=\"1363\"\/><\/figure>\n<p>S.H.A.R.E. plays a critical role in Eigerindo\u2019s mission to provide experiential customer satisfaction in the lifestyle businesses with their  culture and great people.<\/p>\n<p>Eigerindo\u2019s S.H.A.R.E. principle serves another purpose, which is to give employees a clear and consistent understanding of the company\u2019s goals and to ensure that their behavior and efforts are aligned with the company\u2019s objectives and strategic direction.<\/p>\n<h2>\u201cHRIS  is not just a tool, it\u2019s a game-changer\u201d and Digitalization helps to maximize its benefits<\/h2>\n<p>For Eigerindo MPI, HR is a key business partner that plays a vital role in fine-tuning every aspect of their Human Capital operations. More than that, their HR team is considered the driving force behind the company\u2019s ability to build a resilient organization with a unique competitive edge as well as its readiness to overcome any challenges that cross their way in the future.<\/p>\n<p>As a company that is at the forefront of innovation, Eigerindo MPI is fully aware of the benefits modern technology can deliver to achieve great results in process optimization, streamlining workflows, managing people, data &amp; outcomes, and in providing a good employee experience.<\/p>\n<p>So, as their headcount and locations grew, the company quickly decided to properly support its workforce management with a digital HR platform.<\/p>\n<p>As Mr. Farhan Noer Widagdo, Retail Human Capital Business Partner Supervisor of Eigerindo puts it best: \u201cWe emphasize the digitalization and automation of strategic HR modules by transforming Employee Data, Payroll, Performance, Training, and Recruitment modules into an HRIS system by using the <a href=\"https:\/\/www.humanica.com\/en\/hr-program\/workplaze\/hr-management\/core-hr\/\" rel=\"noreferrer noopener\" target=\"_blank\">SunFish HR Solutions.<\/a>\u201d<\/p>\n<p>Underpinning their HR management and workflow structures with technology has had a considerable impact for the Eigerindo team in reducing time for administrative activities as well as better data integration. <\/p>\n<figure><img decoding=\"async\" alt=\"Eiger with SunFish HRIS\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/Eiger-with-SunFish-HRIS.png\"\/><\/figure>\n<figure><img decoding=\"async\" alt=\"Eiger with SunFish HRIS\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/Eiger-with-SunFish-HRIS-2.png\"\/><\/figure>\n<figure><img decoding=\"async\" alt=\"Eiger with SunFish HRIS\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/Eiger-with-SunFish-HRIS-3.png\"\/><\/figure>\n<h2>A very noticeable difference<\/h2>\n<p>Mr. Farhan highlights two very important tangible benefits that his team cherishes the most out of all the improvements SunFish made on their operation:<\/p>\n<ul>\n<li>He estimates that thanks to the single platform data access and automation SunFish provides, human errors in data processing have dropped below 1%.<\/li>\n<li>He cannot overstate the significant contribution SunFish has made to the company\u2019s performance appraisal management, which is a cornerstone of their people development philosophy:<\/li>\n<\/ul>\n<ul>\n<li>The appraisal process efficiency has greatly enhanced \u2013 being about 10 times faster compared to the previous procedure. <\/li>\n<li>The competency management assessment accuracy has increased by 90%, making it an optimal foundation of further employee development.<\/li>\n<\/ul>\n<p>With SunFish and <a href=\"https:\/\/dataon.com\/\" rel=\"noreferrer noopener\" target=\"_blank\">DataOn<\/a>, Eigerindo MPI has found a solution that can accommodate their HR journey, innovation and growth for the years to come and a team that provides reliable support to their queries, concerns and enhancement requests.<\/p>\n<h2>A Note on Change Management \u2013 the secret component to a successful HR transformation process<\/h2>\n<p>One of the reasons why Eigerindo MPI enjoys a wide adoption and acceptance of the technologies they implement is their meticulous attention to the details of the change management process.  While many companies tend to overlook this part of their transformation journey, Eigerindo puts it in the spotlight and recognizes it as a vital part to the success of any new initiative.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" alt=\"EIGERINDO with SunFish Workplaze\" height=\"792\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/11-e1700639021644.png\" width=\"1761\"\/><\/figure>\n<p>As Mr. Hendra explains: \u201cFor us, managing change is a mindset. A mindset that is rooted in the understanding that there is a human side to change, the understanding that breaking with old ways is hard and that building new, better habits and work processes is an all-team effort from top to bottom to get new systems right.\u201d<\/p>\n<p>So whether it is their retail system, finance app, or setting up new stores, new partners, sales channels, or going overseas, or implementing SunFish, Eigerindo applies its change management philosophy to all their new ventures.<\/p>\n<p>Their key to a successful transition is:<\/p>\n<ul>\n<li>to engage their people early and often,<\/li>\n<li>to have a committed leadership team right there with them,<\/li>\n<li>to explain the vision for the future, reason behind these decisions, and how it\u2019s going to improve things.<\/li>\n<\/ul>\n<figure><img loading=\"lazy\" decoding=\"async\" height=\"801\" src=\"https:\/\/www.humanica.com\/wp-content\/uploads\/2023\/11\/13-e1700639363445.png\" width=\"1920\"\/><\/figure>\n<h4>It is part of Eigerindo MPI\u2019s success story that they have always done that!<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>Elevate HR with Eigerindo&#8217;s solutions. Streamline processes, boost efficiency, empower your workforce. Discover the future of HR<\/p>\n","protected":false},"author":42,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_gspb_post_css":"","content-type":"","footnotes":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_yoast_wpseo_focuskw":"","rank_math_title":"","rank_math_description":"Elevate HR with Eigerindo's solutions. Streamline processes, boost efficiency, empower your workforce. Discover the future of HR","rank_math_focus_keyword":"","_aioseop_title":"","_aioseop_description":""},"categories":[1],"tags":[],"class_list":["post-22305","post","type-post","status-publish","format-standard","hentry","category-1"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/posts\/22305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/users\/42"}],"replies":[{"embeddable":true,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/comments?post=22305"}],"version-history":[{"count":1,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/posts\/22305\/revisions"}],"predecessor-version":[{"id":22734,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/posts\/22305\/revisions\/22734"}],"wp:attachment":[{"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/media?parent=22305"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/categories?post=22305"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.humanica.com\/en\/wp-json\/wp\/v2\/tags?post=22305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}