Hybrid ERP for SMEs
Powered by SAP Business One
Services by Humanica ERP
Analysis
Design
Construction
Deploy
End-to-end services from Humanica ERP
for the best
experience
Humanica ERP Methodology for
SAP Business One
Integration & API
Keep every business connected and growing with SAP Business One
Support & Consulting Services
Customer
- Telephone
- Web Registration
Customer Help Desk – 1st Contact
- Identify Customer Name & Problem
- Register the Information
- Issue the Customer Ticket ID
- Work with 2nd Line Support
- Provide Feedback and Solution to the customer
- Track the Status until Finished
- Track the Status until Finished
2nd Line Specialist Support
- SAP Business One Specialists, Functional Consultants, and Developers

SAP Business One Support
Right to get a new version, released from SAP.new version
released from SAP.
SAP product and new technologies updated news. SAP Product
and new technologies
S-User ID Provide S-user ID to access SAP portal, community,
and e-learning.

Humanica ERP Support
Humanica ERP
First-line Support
the first line of support between customers and investigate the problem.
After the project went live – knowledge transfer fromknowledge transferImplementation team to support team to continue smoothly support for customer’s operations after go-live.
Support includes troubleshooting via Ticket System, phone, fax, email, and remote support.

Web Ticket for
SAP Business One Client
Service Benefit
- Unlimited Ticket Buffet No Ticket
- Track & Report Track and Report

FAQs
SAP B1 is an ERP SAP B1 system designed for small and medium-sized enterprises (SMEs) that integrates core management functions into a single, comprehensive system. It supports Accounting and Finance, Inventory and Warehousing (SAP Business One Warehouse system), Purchasing, Sales, and CRM (Customer Relationship Management), leading to higher operational efficiency.
Generally, implementing the ERP SAP B1 system with SAP B1 typically takes approximately 3 to 6 months. This timeline depends on the complexity of the business and the project scope. The Humanica team uses a standard Implementation Methodology to ensure the SAP Business One implementation adheres to the project plan.
Our process involves four main steps: Analysis (Data Gathering), Design (Prototype Creation and Sign-off), Construction (System Setup and Configuration Report), and Deploy (Key User Training, Data Migration, System Testing, and Go-live). This ensures the SAP Business One system is utilized with maximum efficiency.
The cost of implementing SAP Business One depends on the number of users (Licenses), the required modules, the complexity of processes requiring customization, and the scope of integration with other systems. Cost estimation is therefore based on the specific needs of the organization.
The SAP B1 system offers high integration capabilities through its Integration Framework (B1iF) and Service Layer API (especially on HANA SAP Business One). This allows for seamless connection with external systems such as MES (Real-time shop floor data), eCommerce/POS (Real-time sync), and Bank Connectivity (supporting Thai banks). Humanica specializes in developing Custom APIs for complex integration tasks.
SAP HANA, an In-Memory Database, significantly boosts the processing speed of large data volumes. This enables complex integration tasks that require real-time data exchange (such as connecting with manufacturing systems or eCommerce) on HANA SAP Business One to operate more efficiently and stably.
SAP Business One can connect with MES in a Real-time Data Exchange manner via Custom API Development. This ensures inventory data, production status (Work Order/Production Order), and financial data are consistently synchronized between the SAP B1 Warehouse system and the production floor, improving the accuracy of MRP planning.
Yes, it does. Humanica offers an Add-on for Bank Integration specifically designed to support the Bank Format Files of all major Thai banks (e.g., K-Cash Connect Plus). This simplifies payments, transfers, and reconciliation, and reduces manual effort in cash flow management within the ERP SAP B1 system.
Key User Training is a crucial step that provides in-depth instruction on how to use the SAP Business One program to the organization’s main users. This empowers them to become internal trainers (Train the Trainer) for general users, allows them to manage basic system maintenance, and ensures high-quality system testing before the Go-live.
SAP B1 supports bi-directional integration with eCommerce platforms (e.g., Shopify, Shopee) and POS systems (e.g., SAP Customer Checkout) through Third-Party Connectors or Custom APIs. This allows orders and stock data to be updated 24/7, ensuring smooth sales operations across multiple channels.